Privacy Policy
Michelina’s Canada is committed to respecting the privacy of our consumers and site visitors.
When we collect personal information
When we collect personal information during any consumer/user contact through this Web site, we, our affiliated Consumer Relations Department, and agency/web services suppliers will use the information only for its identified purposes and will not share or sell the personal information collected on our website except in accordance with this policy.
Purpose of Collecting Information
Our purpose for collecting information from our Web site is to:
- Provide prompt and accurate reply service and handling of your inquiry or complaint.
- Provide Michelina’s Canada with aggregate demographic information about our consumers and Web site audience: (age range, gender, and level of product use).
Consent
You are provided with the choice of contacting Michelina’s Canadian Consumer Relations Department by using our Contact Us form or if you prefer, by telephone or letter. By using this form and providing us with personal information, you are giving us your consent to use the personal information you have provided for the purposes identified in this Privacy Policy and for servicing your inquiry and to retain the personal information for a reasonable period of time after the servicing of your inquiry, after which the personal information is destroyed, erased or made anonymous.
How we use collected information
Contact Us:
We require contact information (name, mailing address, phone number) for our Consumer Relations Department to be able to communicate back to you in a timely fashion. Sometimes the response requires using the telephone or sending something to you. Your personal information may be shared with our insurance or legal representatives for the purpose of resolving concerns in a fair and equitable manner.
How we do NOT Use collected information
We will not use your personal contact information for anything but the identified purposes. We will not share your personal information with a third party (other than with our affiliated Consumer Relations Department or our agency/webservice suppliers) without your permission except as may be required or permitted by law. We will not “sell” your personal information to a third party except in the context of a merger, sale of assets of all or part of a business, or any other corporate change or re-organization.
Cookies
Persistent cookies are used on this Web site only to optimize your online experience.
Children’s Privacy
Contact Us
We request that if your Contact Us inquiry relates to your child, please disclose this information in the “Enter your Message” field. In using this online form, you are only requested to provide information that is reasonably required to service the needs of your child.
E-mail Opt-in
Users must be over the age of 13 to use the opt-in to receive e-mails from Michelina’s Canada. We do not intentionally include the e-mail address of minors in our mailing lists. Parents may at any time request the removal of their child’s address from our list.
Who to Contact
If you would like to contact us about our privacy statement including individual access and challenges, please e-mail our Webmaster. Or mail your comments to the attention of our Webmaster at:
Michelina’s Canada
c/o P.O. Box 130,
Kitchener, Ontario Canada.
N2G 3X8
or email at: info@michelinas.ca